The entry of aliens who were present in China, excluding the Special administrative Regions of Hong Kong and Macau, within 14 days prior to their arrival at the port of entry in the United States is suspended, per Presidential Proclamation. If you reside in China, have traveled to China recently, or intend to travel to China prior to your planned trip to the United States, we recommend you postpone your visa interview appointment until 14 days subsequent to your departure from China.
Non-Immigrant visa applicants seeking to reschedule their appointments can log into the visa information center at https://ais.usvisa-info.com/en-nl/niv and click “Continue”, select the option to “Cancel Appointment” or “Reschedule Appointment” and then follow the provided instructions.
Customer service center agents can assist you with appointment scheduling questions via telephone, Skype or email Monday through Friday from 9:00 am to 6:00 pm local time.
Local Number: +31 20 241 0364
If you are calling from within the United States, please dial +1 703 543 9346.
If you are using Skype: skype-nl_1
Read the full text of the proclamation: https://www.whitehouse.gov/presidential-actions/proclamation-suspension-entry-immigrants-nonimmigrants-persons-pose-risk-transmitting-2019-novel-coronavirus/
