Citizens with a 10-year adult passport can apply for their new passport by mailing in their application. The application fee can be paid online via electronic funds transfer from a U.S. based bank account, a U.S. or international credit, a U.S. debit card, or through Amazon Pay, or via PayPal. Paying online for a U.S. passport renewal allows you to mail your application to the U.S. Consulate General in Amsterdam, without having to set up an appointment and come to Amsterdam. You can apply at any time that suits you.
Who is eligible to pay online and renew their passport by mail?
You may be eligible to apply via online payment if you are an adult (16 years and older) who already has a 10-year U.S. passport book issued no more than 15 years ago. You must be resident in and have a mailing address in the Netherlands. Please use our wizard to determine whether you qualify.
Can I use my online payment for a walk-in service by appointment?
Online payments should not be used for applications in person. If you book an appointment to apply in person at the U.S. Consulate General in Amsterdam, you must pay at the Consulate. See our Fees Page.
If you qualify for applying by mail but prefer to apply in person, you may use the mail-in guidance to prepare your application but you must not pay online, and you must schedule an appointment here: appointment for passport renewal
If you have paid online but are coming in in person, you are to bring the Pay.gov payment confirmation e-mail as a paper print-out, with your application. It will then be accepted and processed further as a mail-in application.
I live in Belgium or Germany but prefer to use the mail-in procedure at the U.S. Consulate General Amsterdam, can I use this program?
No. This program is limited to residents of the Netherlands. This includes temporary residents who will be in the Netherlands for several months.
Can minors (younger than 16 years) pay fees online and renew by mail?
No. Online fee payment and mail-in review is only available for adults (16 and older) with a 10-year passport book that was issued 15 years ago or less. To apply for a minor’s passport, both parents/guardians must authorize in person the issuance of the child’s passport. For more information, click here. Children under age 16 cannot apply for a passport by themselves.
What if I don’t have a passport book? Can I still apply by mail?
No, you must have in your possession a passport book that is valid for ten years. During the application process, you will be required to mail your current passport and your passport application to the U.S. Embassy.
If you do not have your passport book in your possession, you must apply for a new one in person using a DS-11 passport application form.
What if I don’t have a passport book because it was lost or stolen? Can I still pay online and mail my application to the Embassy?
What payment methods are available for use via Pay.gov?
You can pay the $130 fee by electronic check/transfer, credit/debit card, PayPal, or Amazon Pay on Pay.gov. This amount cannot be altered. You must pay the fee in U.S. dollars.
Can I pay using iDeal or Tikkie?
Do I need special software or computer equipment to pay for my U.S. passport via Pay.gov?
No. All you need is a computer or mobile device with internet access and a web browser. Please be aware that you will be required to make a print out of the confirmation page to submit with your application.
My emergency passport has expired. Can I still apply by mail?
Yes. You follow the exact same instructions for replacing a 10-year passport by mail, i.e. use Form DS-82, pay the mandatory fee online through Pay.gov, etc., but instead of a 10-year passport you enclose your emergency passport.
Is the online process safe?
Yes. The payment form on Pay.gov will be encrypted to ensure your personal information is secure.
How do I know that my payment information is secure?
Pay.gov is a secure portal used by more 40 U.S. government agencies use to collect forms and payments. Pay.gov uses 128-bit SSL encryption to protect your transaction.
Can I pay for more than one passport at a time in a single transaction on pay.gov?
No. You must complete a new payment form for each passport application.
After a successful payment is made via Pay.gov for my passport renewal, where should I mail the email confirmation and completed DS-82 application?
What are the steps for paying online for my U.S. passport renewal via Pay.gov?
- Acknowledge the disclaimers and notices;
- Verify your eligibility;
- Visit the Pay.gov link;
- Pay for the U.S. passport;
- Await email confirmation for passport payment;
- Print email confirmation of passport payment;
- Fill out DS-82 Application including signature and photo
- Mail e-mail confirmation along with all other required documents listed on: https://nl.usembassy.gov/u-s-citizen-services/passports/mailin-procedure/
I live close to Amsterdam. Can I just send (or bring) my application and pay.gov payment confirmation to Consulate General?
How long will it take to receive my passport in the mail?
You should receive your passport by mail within 6 to 8 weeks, from the date your passport application is received by the Consulate General in Amsterdam.
Expedited service is not available overseas.
How do I check the status of my DS-82 application?
We cannot provide status updates. We recommend using your DHL tracking code to see if your new and old passports are on their way back to you.