The U.S. Department of State is conducting a pilot program allowing U.S. citizens resident in the Netherlands to pay for a DS-82 U.S. passport renewal application online and mail in their passport application. Beginning July 19, 2021 adult passport renewal applicants in the Netherlands, wishing to pay the application fees online via electronic funds transfer from a U.S. based bank account, U.S. or international credit or debit card, Amazon Pay, or PayPal may do so. Paying online for a U.S. passport renewal through this mechanism allows you to mail your application to the U.S. Consulate General in Amsterdam without the need to apply in person at the embassy. The process is also more convenient because you can apply 24 hours a day, seven days a week.
Who is eligible to pay online and renew their passport by mail?
You may be eligible to apply via online payment if you are an adult (16 years and older) who already has a 10-year U.S. passport book issued no more than 15 years ago. You must be resident in and have a mailing address in the Netherlands. Please use our wizard to determine whether you qualify.
Can I use my online payment for a walk-in service by appointment?
No. Online payments cannot be used for applications in person. If you book an appointment to apply in person at the U.S. Consulate General in Amsterdam, you must pay at the Consulate. See our Fees Page.
I live in Belgium or Germany but prefer to use the mail-in procedure at the U.S. Consulate General Amsterdam, can I use this program?
No. This pilot program is limited to residents of the Netherlands
Can minors (younger than 16 years) pay fees online and renew by mail?
No. Online fee payment and mail-in review is only available for adults (16 and older) with a 10-year passport book that was issued 15 years ago or less. To apply for a minor’s passport, both parents/guardians must authorize in person the issuance of the child’s passport. For more information, click here. Children under age 16 cannot apply for a passport by themselves.
What if I don’t have a passport book? Can I still participate?
No. To participate in the pilot, you must have in your possession a passport book that is valid for ten years. During the application process, you will be required to mail your current passport and your passport application to the U.S. Embassy.
If you do not have your passport book in your possession, you must apply for a new one in person using a DS-11 passport application form.
What if I don’t have a passport book because it was lost or stolen? Can I still pay online and mail my application to the Embassy?
What payment methods are available for use via Pay.gov?
You can pay the $110 fee by electronic check/transfer, credit/debit card, PayPal, or Amazon Pay on Pay.gov. This amount cannot be altered. You must pay the fee in U.S. dollars.
Can I pay using iDeal or Tikkie?
Do I need special software or computer equipment to pay for my U.S. passport via Pay.gov?
No. All you need is a computer or mobile device with internet access and a web browser. Please be aware that you will be required to make a print out of the confirmation page to submit with your application.
Is the online process safe?
Yes. The payment form on Pay.gov will be encrypted to ensure your personal information is secure.
How do I know that my payment information is secure?
Pay.gov is a secure portal used by more 40 U.S. government agencies use to collect forms and payments. Pay.gov uses 128-bit SSL encryption to protect your transaction.
Can I pay for more than one passport at a time in a single transaction on pay.gov?
No. You must complete a new payment form for each passport application.
After a successful payment is made via Pay.gov for my passport renewal, where should I mail the email confirmation and completed DS-82 application?
What are the steps for paying online for my U.S. passport renewal via Pay.gov?
- Acknowledge the disclaimers and notices;
- Verify your eligibility;
- Visit the Pay.gov link;
- Pay for the U.S. passport;
- Await email confirmation for passport payment;
- Print email confirmation of passport payment;
- Fill out DS-82 Application including signature and photo
- Mail email confirmation along with all other required documents listed on: https://nl.usembassy.gov/u-s-citizen-services/passports/mailin-procedure/
What if I want to pay in person?
Payments made in-person are still accepted. Do note that this would require scheduling an appointment via our website to submit your documents during the appointment. Please follow the instructions on https://nl.usembassy.gov/u-s-citizen-services/passports/
I live close to Amsterdam. Can I just send (or bring) my application and pay.gov payment confirmation to Consulate General?
How long will it take to receive my passport in the mail?
You should receive your passport by mail within 2-3 weeks. Note that this option is faster than the in-person appointment procedure (2-4 weeks from date of appointment).
Expedited service is not available overseas.
How do I check the status of my DS-82 application?
Please note we cannot provide status updates. We recommend using your DHL tracking code to see if your new and old passports are on their way back to you.