Lost or Stolen and damaged Passports

Personal Appearance Required

Your personal appearance is required if you do not have a passport because it was

  • lost or stolen,
  • damaged, e.g. if you accidentally washed it, or
  • mutilated, e.g. if you removed pages or visas.

If you are a resident of the Netherlands

If you reside in the Netherlands, permanently or temporary, please set up an appointment by following the instructions in the box on the right.  PHOTO COPIES are required of every original document you present.  Of a passport you only need to copy the biographical information page.  If you submit more than one application, make copies for each application.

If you are a visitor in transit

If you are a visitor to The Netherlands in transit and have lost your passport or had it stolen, no appointment is required, provided you bring proof of your emergency.  You can visit the Consulate during our morning opening hours (8:30 to 11:30 A.M.). Please note the earlier you come, the more time we have to issue an emergency document.  Also see our Imminent Departure page on emergency passports.

Resident or visitor, here is what you need to prepare and bring to the Consulate:

  1. Correct size passport photo:
    Get a new photo taken.  It must be  a square, 2″x2″ (5X5 centimeters) photo. No eye glasses of any kind are to be worn.  You must look straight into the camera and the background must be white.  An incorrect photo will delay your application with at least a day!  See our photo instructions page. 
  2. The application form
    Download, print and complete the passport application form DS-11.  You will sign it at the Consulate, in the presence of a Consular Officer.  If you can’t download the forms, they will be provided to you.  Try to fill out the complete application in advance.   At ‘Mailing Address’ list your address in the Netherlands, even if it is only temporary, e.g. hotel, b&b, family’s, etc., and we will not send you any mail.
  3. Lost, stolen, damaged or mutilated?
    If your passport was lost or stolen, download, print, complete and sign the Statement Regarding Lost Or Stolen Passport (DS-64).
    If your passport is damaged or mutilated, please use our General Affidavit (PDF 73 KB) to describe what happened to your passport. Do not sign the affidavit.
  4. Social Security Number
    Click here to learn about passports and the social security number requirement.
  5. Proof of U.S. citizenship
    If at all possible try to bring at least a scan or photo copy of your primary citizenship evidence, e.g.:
    – a previously issued passport
    – your U.S. birth certificate, or
    – your consular report of birth abroad, or
    – your naturalization certificate, or
    – your citizenship certificate.
  6. Police Report
    It is important to report the loss or theft of a valid U.S. passport to the police authorities, and bring your police report. It will be returned to you.
  7. Identity
    Bring, if you can, some form of government issued identification (e.g. driver’s license, residence card, foreign passport, etc.), with a photo copy.
  8. Fees
    See our Consular Fees page
     for the appropriate passport services fee.  Fees can be paid in cash, euro or dollars, or by credit card. NO PIN payment.  When paying in cash, please try to bring exact change.

Replacement regular passports can be issued within 10 working days.  In cases where the applicant resides outside the Netherlands and is stranded in transit, the Consulate can issue an ’emergency passport,’ limited in validity.  This ’emergency passport’ can be exchanged for a full validity passport at an embassy or consulate overseas, or at a Passport Agency in the United States.  See our section on replacing an emergency passport.

Children under 16:
Please note that emergency passport issuance for children under age 16 has the same document requirements as regular passport issuance for children under age 16.  Please click here for more information.

Do I have to file a police report?

Yes.  A U.S. passport is a valuable document, not just for the rightful bearer; therefore you must report the loss or theft of a U.S. passport to the local police authorities to avoid Identity theft!  How can someone steal your identity?  Identity theft occurs when someone uses your personal information such as your name, your passport information, social security number, credit card number or other identifying information, without your permission to commit fraud or other crimes.