COVID-19 – Frequently Asked Questions

Below is an overview of the frequently asked COVID-19-related questions for U.S. Citizens.  Please review before contacting us.


Travel to the U.S. for U.S. Citizens

On Thursday, March 11, President Trump signed a Presidential Proclamation suspending entry into the United States of aliens who were physically present in any of the 26 countries that make up the Schengen Area (including the Netherlands) within the 14 days preceding their entry or attempted entry into the United States.

Please note that U.S. citizens are not subject to the proclamation and the proclamation provides exceptions to the restrictions for lawful permanent residents of the United States.  Exceptions also exist for certain family members of U.S. citizens or lawful permanent residents including; spouses, children (unmarried and under the age of 21), parents (provided that his/her U.S. citizen or lawful permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the U.S. citizen or lawful permanent resident are unmarried and under the age of 21).  For the full list of current Presidential Proclamations and the exceptions please visit https://travel.state.gov/content/travel/en/traveladvisories/presidential-proclamation–travel-from-europe.html and https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-visa-services-and-restrictions.html

Non-U.S. citizens who are the spouses or minor children of U.S. citizens and legal permanent residents may still be able to travel to the United States IF they meet the criteria for an exception from the Presidential Proclamations outlined above.  A Dutch “samenleving” contract or religious marriage document is not sufficient for this purpose; you must have a legal marriage certificate.  An eligible family member of a U.S. citizen or LPR who possesses a valid ESTA or valid visa does not need to reapply for a new ESTA or visa. They may travel to the U.S. for a temporary visit with their existing ESTA or visa and be prepared to demonstrate evidence of the qualifying relationship to airline and immigration personnel.  This may include traveling with the original passports, birth certificates, and marriage certificates belonging to the U.S. citizen or LPR. Travelers should reach out to their airline in advance to ensure the documentation will be sufficient to be allowed to board the aircraft.

Eligible family members who believe they meet the criteria for urgent travel and require a non-immigrant U.S. visa should email us at AmsterdamCOVID19@state.gov

For further information about the exceptions and the most current information regarding COVID-19, the Presidential Proclamations, and its impact on travel to the United States, visit www.coronavirus.govwww.dhs.gov/coronavirus and www.whitehouse.gov/

The U.S. Consulate General aids the family of a deceased U.S. Citizen.  In the event of the death of a U.S. citizen in the Netherlands, please notify us immediately:

E-mail: AmsterdamSCS@state.gov

A Consular Report of Death of a U.S. Citizen Abroad can be applied for, free of charge, and can be used to settle estate and other matters in the United States.  It is a mandatory requirement of the Department of State.

The following documents and notification are required for the completion of a Report of Death of a United States Citizen Abroad:

  • The most recent U.S. passport.
  • Original Dutch death certificate Overlijdensakte, (Dutch and/or international version, obtainable from the City Hall/Gemeentehuis).  Note that a photocopy is not acceptable.  We must receive an original death certificate, issued by the Dutch City Hall.
  • If born outside the United States, as applicable:

–  The original Certificate of Naturalization, or

– The original Certificate of Citizenship, or

– The original Consular Report of Birth Abroad

Notification and documents can be mailed to:

U.S. Consulate General
U.S. Citizen Services – CRODA
John Adams Park 1
2244 BZ  WASSENAAR
The Netherlands

Funeral and Mortuary Services in The Netherlands

A list of funeral directors, morticians, and related services is available on our website: https://nl.usembassy.gov/u-s-citizen-services/death-of-a-u-s-citizen/disposition-of-remains-report/

The U.S. Consulate General Amsterdam assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the persons or firms on the list.  Names are listed alphabetically, and the order in which they appear has no other significance.  Professional credentials and areas of expertise are provided directly by the funeral directors, morticians and other service providers.

We recommend that you provide our email address, AmsterdamSCS@state.gov,  to the service provider of your choosing as soon as possible so they can reach out to us with questions.

Repatriation of remains

CDC does not require an autopsy before the remains of a person who died overseas are returned to the United States.  Depending on the circumstances surrounding the death, some countries may require an autopsy.  Sources of support to the family include the local consulate or embassy, travel insurance provider, tour operator, faith-based and aid organizations, and the deceased’s employer.  There likely will need to be an official identification of the body and official documents issued by the consular office.

CDC requirements for importing human remains depend upon if the body has been embalmed, cremated, or if the person died from a quarantinable communicable disease.

At this time, COVID-19 is a quarantinable communicable disease in the United States and the remains must meet the standards for importation found in 42 Code of Federal Regulations Part 71.55 and may be cleared, released, and authorized for entry into the United States only under the following conditions:

  • The remains are cremated; OR
  • The remains are properly embalmed and placed in a hermetically sealed casket; OR
  • The remains are accompanied by a permit issued by the CDC Director. The CDC permit (if applicable) must accompany the human remains at all times during shipment.  Permits for the importation of the remains of a person known or suspected to have died from a quarantinable communicable disease may be obtained through the CDC Division of Global Migration and Quarantine by calling the CDC Emergency Operations Center at 770-488-7100 or emailing dgmqpolicyoffice@cdc.gov.

Please see CDC’s guidance for additional information.

Please note that when entering or leaving the United States, as per section 215 of the Immigration and Nationality Act (8 U.S.C. 1185), all U.S. citizens are required to show a valid U.S. passport.  This applies even if the traveler holds another passport from a country that qualifies for visa free travel.

This means that even if your child holds a passport from another country, you may not apply for a visa or ESTA to enter the United States.

The regulation regarding entry via one of 15 airports with enhanced screening has been lifted.  You may fly directly into any U.S. airport at this time.

Effective January 26, all airline passengers to the United States ages two years and older must provide either a negative COVID-19 viral test taken within three calendar days of travel or provide a positive test result and documentation from a licensed health care provider or public health official of having recovered from COVID-19 in the 90 days preceding travel. Passengers must also attest, under penalty of law, to having received a negative qualifying test result or to recovery from COVID-19 and medical clearance to travel.

See the CDC Proof of Negative Test Result page to view the order, complete the attestation, and to see FAQ’s.

Airlines must deny boarding to passengers who do not meet these requirements.

U.S. citizens in countries where robust COVID-19 testing is not available or who may not be able to satisfy the requirements, should depart immediately or prepare to be unable to return to the United States until such time as they can meet the requirements.

All travelers, including U.S. citizens and legal permanent residents, who have been in the Schengen Area or any CDC Level 3 country, in the last 14 days must comply with local quarantine requirements for the state they are visiting.  For information regarding returning to the United States from an affected area please consult https://travel.state.gov/content/travel/en/traveladvisories/presidential-proclamation–travel-from-europe.html as well as the Center for Disease Control website: https://www.cdc.gov/coronavirus/2019-ncov/travelers/faqs.html.

Please check the state health department website of the state you plan to visit for further information on local quarantine and other entry requirements: https://www.cdc.gov/publichealthgateway/healthdirectories/healthdepartments.html


Travel to the Netherlands

No, if resident in the U.S. or any other country currently subject to the EU travel restrictions.

The Dutch government strictly enforces the EU travel restrictions banning non-essential travel from outside the EU with limited exceptions.  The ban went into effect on March 19, 2020, and has been extended until further notice.

A fact sheet outlining the Netherlands’ enforcement of EU travel restrictions and exemptions (including the current list of countries whose residents are allowed to enter the EU) is available at:  https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-travel-restrictions-for-the-netherlands

Yes, travelers residing in the U.S. who meet the criteria of one of the exemptions as listed on the Dutch Government’s website may be granted entry into the Netherlands: https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-travel-restrictions-for-the-netherlands

A fact sheet outlining the Netherlands’ enforcement of EU travel restrictions and exemptions (including the current list of countries whose residents are allowed to enter the EU) is available at:  https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-travel-restrictions-for-the-netherlands

On September 11, the Dutch Ministry of Justice announced exemptions for business travelers that make an important economic contribution to the economy and professional athletes.  The exemption goes into effect on September 14 for athletes and on September 21 for business travelers.  For more information visit:  https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/reizen-en-op-vakantie-gaan/buitenlandse-toeristen-naar-nederland/uitzondering-inreisverbod-in-belang-nederlandse-economie-en-samenleving

Travelers with questions regarding travel to the Netherlands, including questions about the restrictions and exemptions, should contact the Dutch Ministry of Foreign Affairs 24/7 call center at +31 247 247 247 or download the Ministry of Foreign Affairs Travel App available at: https://www.nederlandwereldwijd.nl/documenten/vragen-en-antwoorden/reis-app-buitenlandse-zaken.

Yes, on July 16, the Dutch Ministry of Justice announced exemptions for foreigners engaged in long-distance relationships with Dutch citizens/residents.  For more information visit:  https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qa-s-temporary-arrangement-for-partners-in-long-distance-relationships

Travelers with questions regarding travel to the Netherlands, including questions about the restrictions and exemptions, should contact the Dutch Ministry of Foreign Affairs 24/7 call center at +31 247 247 247 or download the Ministry of Foreign Affairs Travel App available at: https://www.nederlandwereldwijd.nl/documenten/vragen-en-antwoorden/reis-app-buitenlandse-zaken.

Only travelers resident within the EU, or who qualify for an exemption, or are resident in a country exempted from the EU travel ban will be permitted to transit the Netherlands on the way to another tourist destination within the EU.  Although individual countries may decide to allow non-EU resident tourists to enter, the Dutch will strictly enforce the travel restrictions on non-essential travel from outside of the EU.  Travelers without evidence of legal residency in the EU or who do not qualify for one of the exemptions to the restrictions may be denied entry at Schiphol airport when seeking to enter the Netherlands or transit the Netherlands on their way to another EU country.  Please note that even if another EU country is willing to grant entry to a non-EU resident under a country-specific exemption, that exemption from the travel restrictions may not be accepted by the Dutch Government.  Travelers not resident in the EU who do not qualify for one of the exemptions to the travel restrictions on the Dutch government website should consider obtaining a direct flight from the U.S. to the country in the EU that will be granting the exemption to the travel restrictions.  Travelers denied entry at Schiphol airport will be placed on the next available flight to the country of origin and will not be allowed to exit the transit area while waiting for that flight.

Before planning a visit to the Netherlands please review the Dutch government website on the travel restrictions:  https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-travel-restrictions-for-the-netherlands or call the Dutch Ministry of Foreign Affairs’ call center at:  +31 247 247 247.

Travelers from areas outside of the EU are being permitted to transit Schiphol airport, remain airside, and continue onward to destinations outside the EU, including the U.S.  However, passengers will not be permitted to exit the transit area, therefore, they should have a confirmed onward flight outside of the EU prior to commencing travel.  Note that it will not be possible to leave the transit area to check your luggage onto a new flight.  A list of overnight stay hotel and shower facilities accessible from the transit area is available at https://www.schiphol.nl/en/at-schiphol/services/sleep-after-passport-control.  Please contact the facilities directly prior to departure to ensure they will be operating during your transit through Schiphol airport.

All passengers arriving or departing at Schiphol Airport and any other Dutch airports must complete a health declaration.  The form is available at https://www.schiphol.nl/healthdeclaration

Absolutely!  As long as you are registered in the Smart Traveler Enrollment Program (STEP), you will receive all of the information we send to U.S. citizens in the Netherlands.  You can enroll here: https://step.state.gov/step/


Regular Consular Services

Starting October 5, 2020 we will resume all routine consular services, including notarial services and Certificates of Loss of Nationality.  Please note that we can only offer a limited number of appointments.  We endeavor to offer as many appointments as possible.

We have made a limited number of routine consular services available.  Unfortunately, this means we will not be able to immediately meet all the demand for services.  Wait times for an appointment may be lengthy. For this reason, we strongly urge you to not schedule more appointments than needed for your service, so as to afford as many people as possible the opportunity to renew their passports.  Should you be unable to attend your appointment please cancel it at your earliest convenience.

Please continue to check back with our website for when appointments become available as we do receive cancelations on a daily basis.

If you urgently need a notary service and we do not have any appointments available please be aware that Dutch notary services are always available at short notice.  For a comprehensive overview of Dutch notaries please consult the website of the Dutch Notary Association https://www.knb.nl/english.  All Dutch courts are able to provide their apostille service via mail-in, and many still have in-person appointments.  For more information please see https://www.rechtspraak.nl/Onderwerpen/apostille-legalisatie.

Unfortunately, we cannot offer emergency notary appointments.  We have made a limited number of routine consular services available.  Unfortunately, this means we will not be able to immediately meet all the demand for services.  Wait times for an appointment may be lengthy.  Please continue to check back with our website for when appointments become available as we do receive cancelations on a daily basis.

If you urgently need a notary service and we do not have any appointments available please be aware that Dutch notary services are always available at short notice.  For a comprehensive overview of Dutch notaries please consult the website of the Dutch Notary Association https://www.knb.nl/english.  All Dutch courts are able to provide their apostille service via mail-in, and many still have in-person appointments.  For more information please see https://www.rechtspraak.nl/Onderwerpen/apostille-legalisatie.

Renewing or replacing a passport is a service we provide by appointment only, scheduled via our online appointment system.  We receive cancellations on a daily basis and highly recommend checking our appointment system regularly for new slots that have opened up.  Some of our customers have found it useful to set a google alert to be notified when new appointments become available.

Effective June 8, all visitors to the U.S. Consulate General Amsterdam will be required to wear a face covering.  All visitors over the age of 2 will be required to bring a face covering to their appointment in order to receive visa or U.S. citizen services.  The Consulate will not provide face coverings and you will be denied entry if you do not bring a covering with you.  Please plan ahead.  For more information on face coverings including how to make, wear, and wash your face covering visit https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html.

Please also see our security requirements https://nl.usembassy.gov/embassy-consulate/amsterdam/access-security-notice/.   We recommend arriving at least 15 minutes before your allotted appointment time so you will have sufficient time to clear security.

While inside our building we ask you to respect all social distancing rules, the guidance posted and instructions from our security guards.  Please also adhere to general RIVM regulations:

  • Wash your hands often with soap and water
  • Cough and sneeze into your elbow
  • Use paper tissues to blow your nose and discard them after use
  • Do not shake hands
  • Stay 1.5 meters (2 arms lengths) away from other people

No, all registered mail stickers that have been submitted can still be used until April of next year.  However, as PostNL will cease the sale of the sticker on December 31, 2020 we suggest DHL Express as an alternative.

As an alternative, we recommend using the trackable “waybill” from DHL express.  This ‘waybill’ may be purchased online at https://my.dhlexpress.nl/pwa/shipment/package/ . When prompted, please select “Mailbox Parcel”, and enter your personal information as the recipient. We recommend you check the option “E-mail Notification”, so you immediately receive the tracking information to follow your shipment after it has been sent.  When asked for information about the sender, enter your own name and the mailing address for the U.S. Consulate General Amsterdam: John Adams Park 1, 2244 BZ Wassenaar.


Miscellaneous

The United States Government does not plan to provide COVID-19 vaccinations to private U.S. citizens overseas.  Please follow host country developments and guidelines for COVID-19 vaccination.