Contact Us

The U.S. Consulate General in Amsterdam offers services to U.S. citizens, visa applicants, (intending) immigrants and, to a limited extent, permanent residents of the United States.

For the contact information and opening hours for the service you desire, please click on the appropriate link. Please note that all services are available by appointment only, except some U.S. Citizen emergencies.

Our U.S. Citizen Services Section can help you with issues concerning U.S. citizens only. Our team is ready to assist you with your questions on passports, reports of birth, notary services, and regular, non-emergency U.S. citizen services. This section cannot help you with immigration, visa or ESTA inquiries.

Address:
U.S. Consulate General
U.S. Citizen Services
Museumplein 19
1071 DJ Amsterdam
The Netherlands
E-mail: AmsterdamUSC@state.gov
When e-mailing us, try to put all your questions in a single e-mail. Thank you!

Death, arrest, hospitalization or emergency
If you need to contact the Consulate General because an emergency involving a U.S. citizen in the Netherlands, you can reach us:
+31 (0) 20 575 5309

Outside business hours, on weekends or U.S. or Dutch holidays: +31 (0) 70-310 2209

These numbers are NOT for regular services or visa inquiries.

Visiting the Consulate General

All visits to the Consulate General, except in an emergency, must be by appointment.

After making the appointment, please complete all application forms and verify what documents and photo copies you must bring with you. For this information, please select the service you require from our U.S. citizen services menu.

It is advisable to arrive at least 15 minutes prior to your actual appointment time. If you arrive late or unprepared, we may ask you to re-schedule your appointment.

Please take the time to read our Access and Security Notice.

Emergency visiting hours:
Monday through Friday, 8:30 AM – 11:30 AM except on U.S. and Dutch holidays.

Note: This is for emergencies only. The Consulate must ask you to document your emergency before admitting you to the Consulate without an appointment. See our emergency services page.

For visa questions or setting up an appointment:

Contact our service provider: https://ais.usvisa-info.com/en-nl/niv/information/contact_us

Visiting the nonimmigrant visa unit

Nonimmigrant Visa services are available by appointment only. Appointments are scheduled through https://ais.usvisa-info.com/. Bring the required documents, the appointment confirmation page and proof of payment for all applicants. If you arrive late or unprepared, we may ask you to re-schedule your appointment. It is advisable to arrive at least 15 minutes prior to your actual appointment time

Please take the time to read our Security Notice and watch our tips for a smooth visit before you visit.

Our immigrant visa staff can help you with immigrant visa and permanent residence (green card) matters.

If you have questions about a pending immigrant visa application, you may contact us via email only. Please note your full name, date of birth and Amsterdam case number in the message and send to the email address below.

Mail address:
U.S. Consulate General
Immigrant Visa Unit
Museumplein 19
1071 DJ  AMSTERDAM
The Netherlands
E-mail: AmsterdamIV@state.gov
When e-mailing us, try to put all your questions in a single e-mail. Thank you!

Visiting the immigrant visa unit

All immigrant visa services are by appointment only. Bring the required documents and the appointment confirmation with you.

Please take the time to read our Security Notice before you visit.

The Consulate General is located at Museumplein 19, 1071 DJ  AMSTERDAM. This is on the corner of the Museumplein, opposite of the Stedelijk Museum and across from the Van Gogh Museum.

For up-to-date information on public transport, private transport and parking, we would like to refer you to the official website of the city of Amsterdam. Also check http://maps.gvb.nl/nl/omleidingen for up to date public transport information.

Public Transport
You can plan your train journey to Amsterdam through the Dutch public transport website http://www.9292ov.nl/, by calling 0900 9292 or via the website of the The Netherlands Railways.

The Consulate General in Amsterdam is easy to visit by tram from the following railway stations in Amsterdam:

  • Amsterdam Central Station: trams 2, 12,  subway 52 (+10 min walk)
  • Station Amsterdam Zuid: tram 5 or subway 52 (+10 min walk)
  • Station Amsterdam Amstel: tram 12
  • Station Sloterdijk: tram 19 (+ 10 minute walk OR transfer to 5/3)
  • Station Amsterdam Muiderpoort: tram 3

There is a taxi stand within walking distance from the Consulate General on the Concertgebouwplein.

By Car
From all directions ring A10. From the ring you take exit S108 (Amstelveen) or S109 (RAI) direction: “Centrum.”

Parking Garage
There is a parking garage underneath the Museumplein. The entrance is at the van Baerlestraat. From the ring you take exit S108 and you can follow the P-signs. Cars with a height of more than 1.90 meters however, cannot access the garage. For more information visit the website of Q-Park (site is in the Dutch language).