Ask a COVID-19 Question
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Overview of the frequently asked COVID-19-related questions for U.S. Citizens.
Please review before contacting us.
- As of May 28, 2020, the Netherlands has confirmed more than forty-five thousand cases of COVID-19 within its borders.
- The Municipal Health Service (GGD) of the Netherlands and the Dutch National Institute for Public Health (RIVM) put the following protocol into action when a new COVID-19 infection is identified: isolation, contact investigation, and monitoring of the patient. People identified as contacts of a confirmed COVID-19 patient must monitor their health, check their temperature twice a day, and report to the GGD.
- RIVM is monitoring the situation with international partners, including the World Health Organization (WHO) and the European Center for Disease Protection and Control (ECDC). In the Netherlands, general practitioners, infectious disease specialists, Municipal Health Services (GGD), and microbiological laboratories work together to test for and combat COVID-19.
- As of June 1, anyone experiencing symptoms consistent with a possible coronavirus infection, including loss of smell and taste, will be able to call the national hotline and schedule an appointment to be tested by the municipal health service (GGD). Please call 0800-1202 and keep your Burger Service Number (BSN) ready. Please note that this test is only to establish whether you currently have the corona virus, not whether you may have had it previously. For more information please see: https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/testen/afspraak-maken
- The Dutch government implemented measures to combat COVID-19:
- Effective May 11, contact professions (i.e. barbers, hairdressers, nail salons, opticians, etc.) will be permitted to re-open. Services will be by appointment only and customers will be required to demonstrate they do not have COVID-19 symptoms. Libraries will re-open and non-contact sports such as golf and tennis may also resume, but competitions will not be allowed.
- Sports and recreational activities will resume on May 11 with certain restrictions. Children aged 12 and under will be allowed to play sports and take part in other activities together outdoors under supervision. Those aged 13 to 18 will be allowed to play sports together outdoors under supervision, but must stay 1.5 meters apart. Adults can play sports outdoors from 11 May as long as they can stay 1.5 meters apart. Matches and competitions are not allowed, nor is the use of shared changing rooms. Showers may only be taken at home.
- Primary schools (elementary and daycare) will reopen on May 11 but must reduce classroom size by 50%, requiring a combination of classroom and distance learning. High schools will re-open on June 2.
- Cinemas, restaurants, cafes, and museums will be allowed to re-open on June 1 with certain conditions. Reservations will be required and the government will impose a 30 person maximum occupancy limit, including staff.
- The use of non-surgical face masks will become mandatory on public transport effective June 1.
- Effective July 1, campgrounds and vacation parks will re-open and the maximum occupancy limit for cinemas, restaurants, cafes, and museums will rise to 100. Organized meetings up to 100 people will also be permitted. Gyms, saunas, casinos, and sports/dance schools may possibly be permitted to re-open on July 1 as well, pending a final review and announcement by the Dutch government at the end of June.
- The Dutch government encourages everyone to continue to maintain 1.5 meters distance, wash hands often, avoid crowds, work from home as much as possible, and stay home if experiencing fever or other symptoms.
- Any group of more than two people who do not maintain 1.5-meter (5 feet) separation and who are not from the same family will face fines up to 400 euros. Anyone with a fever must stay at home along with all members of that household.
- Visit the Dutch government’s COVID-19 website for more information on the measures. The English language translation of the Dutch government’s latest announcement regarding the measures is available at https://www.government.nl/latest/news/2020/05/06/avoid-busy-places-and-stay-1.5-metres-away-from-others and https://www.government.nl/latest/news/2020/05/28/press-conference-of-27-may-current-roadmap-of-measures-against-coronavirus
- Commercial flights from Amsterdam Schiphol Airport to the U.S. are still available but have been significantly reduced. Visit the Schiphol Airport Coronavirus webpage for updated travel information and check with your airline to ensure you will be permitted to travel to Schiphol for transit onwards to the U.S.
- Current Flight Schedule: The schedule of flights out of Schiphol Airport remains fluid, and many of these flights may not be daily. Check directly with the airlines for further details. Currently, KLM maintains direct service to New York, Atlanta, Chicago, Los Angeles. Delta maintains direct service to Detroit and Atlanta. United maintains service to Newark.
- Face Coverings on Commercial Flights: Multiple airlines have implemented facial covering policies at airport and on their flights. Please check with your airline directly regarding the requirements prior to commencing travel. We are aware of the following facial covering policies:
- Effective May 4, Delta and United airlines have begun requiring all employees and customers to wear face coverings beginning at the check-in lobby all the way through boarding and for the duration of the flights. Customers are being asked to bring their own face coverings, but the airlines will supply them to customers who need them.
- Effective May 11, KLM will require face masks during boarding and for the duration of all flights. Passengers on KLM flights will be required to provide their own face masks.
Entry and Exit Requirements:
- The Dutch government is strictly enforcing the EU travel restrictions banning all non-essential travel from outside the EU. The ban went into effect on March 19, 2020 and has been extended through June 15, 2020.
- A fact sheet outlining the Netherlands’ enforcement of EU travel restrictions is available at: https://www.netherlandsandyou.nl/travel-and-residence/visas-for-the-netherlands/qas-travel-restrictions-for-the-netherlands
- U.S. citizens (and other non-EU citizens and non-residents) are prohibited from entering the Netherlands except for those in certain categories of travelers including:
- EU citizens (including UK nationals) and members of their families;
- Nationals of Norway, Iceland, Switzerland, Liechtenstein and their family members;
- Third-country nationals holding a residence card or a residence permit in accordance with Directive 2003/109/EC (LTR Directive);
- Third-country nationals who derive their right of residence from other European Directives or from the national law of a Member State;
- Holders of a long-stay visa, including persons with a temporary residence permit (MVV);
- Other persons with an essential function or need, including: health care workers, border workers, persons employed in the transportation of goods (where necessary), diplomats, military personnel, personnel of international and humanitarian organizations, persons who have compelling reasons to visit their families, transit passengers who wish to travel via the Netherlands to another third country, persons in need of international protection, and persons who are admitted for humanitarian reasons.
- U.S. citizens are being permitted to transit Schiphol airport, remain airside, and continue onward to the United States. However, passengers will not be permitted to exit the transit area, therefore, they should have a confirmed onward flight to the U.S. prior to commencing travel. A list of overnight stay hotel and shower facilities accessible from the transit area is available at https://www.schiphol.nl/en/at-schiphol/services/sleep-after-passport-control. Please contact the facilities directly prior to departure to ensure they will be operating during your transit through Schiphol airport.
- Effective April 17, 2020, the Dutch government is requiring all passengers whose flights originate in areas with a high risk of transmission of COVID-19 to complete a health declaration prior to boarding a flight to the Netherlands. Several airports in the EU and the United States are included on this list. Airlines will request that passengers complete the health declaration prior to boarding and conduct a visual screening of each passenger. The list of high risk countries and airports subject to this requirement is available on the European Union Aviation Safety Agency (EASA) website: https://www.easa.europa.eu/SD-2020-01/Airports. The health declaration is available for download on the Dutch government’s website.
- The KLM website also provides for more information regarding the screenings: https://news.klm.com/covid-19-flying-with-klm—social-distancing-and-other-measures-on-board/
- The Dutch government is aware that it may be more difficult to depart the Netherlands during this period and will work with foreign citizens to extend residency permits if necessary. However, the Dutch government does expect short-term visitors to try to return home as soon as possible. Please visit the IND Coronavirus FAQ page for more information: https://ind.nl/en/Pages/Coronavirus.aspx
- The Netherlands has classified COVID-19 as a “Category A” Infectious disease. Category A classification allows for measures such as isolation and quarantine if necessary.
- The Dutch government has implemented a 14-day self-isolation requirement for passengers arriving in the Netherlands from locations that are considered high-risk areas for coronavirus infection, including the U.S. For more information please review the Dutch government’s self-isolation policy at https://www.netherlandsworldwide.nl/documents/publications/2020/04/05/letter-self-quarantine-and-other-coronavirus-measures . The list of high-risk areas is available here: https://www.easa.europa.eu/SD-2020-01/Airports
- Dutch National Institute for Public Health (RIVM) on COVID-19
- Municipal Health Services Centers in the Netherlands (GGD GHOR)
- Dutch Travel Ban Information Page
- Dutch Government’s Information Page on Measures to Fight COVID-19
- COVID-19 crisis page on travel.state.gov
- U.S. Mission to The Netherlands FAQs for U.S. Citizens
- CDC page on COVID-19
- Department of Homeland Security’s website
- Travel.state.gov Netherlands Information and Travel Advisory page